Shipping & Returns

Fast Shipping
Secure signed for courier service by DHL & Aramex
Tracking numbers emailed to you as soon as your order ships
Shop from our Fast Shipping Designer Sunglasses for next day shipping, Monday to Saturday. These models are marked with the Fast Shipping icon. If you purchase one of our in-stock fast shipping models we will ensure that your new eyeglasses or sunglasses purchase reaches your doorstep as fast as possible with our express courier partners. Please bear in mind that shipping may take slightly longer for designer eyeglasses & designer sunglasses with prescription as products will require additional time for custom lens fitting.
Allow shipping within 5 to 11 working days when choosing from our full range of over 5000 designer eyewear styles. If a delay occurs, we will always inform you promptly via email so that you can keep track of your order. Be assured that our customer service team will quickly respond to make your shopping experience as efficient as possible. As a standard procedure to ensure fast & efficient delivery to your doorstep, we deliver all products only through the strongest international courier companies including DHL & Aramex. As soon as your package ships we will email you with a verified tracking number to allow for easy tracking of each order in transit. Should there be any delay in shipment, one of our experienced customer service specialists will notify you.

Special Notes
Polarization, transition and progressive lens will take an extra 5-7 working days. Prescription tinted lenses will take an extra 1-3 working days. The time to shipping estimates are applicable to both domestic and international shipping. For non-fast shipping items,there sometimes can be additional delays for designer eyewear due to distributor delays. In this case we will notify you immediately of the estimated delivery time and other options available to you.

Return
RETURN any product(s) from Our Site within 100 days of receiving your order:
Full Refund is offered for product(s) in unused condition and with original packaging from Our Site
All single vision, bi-focal, progressive prescription eyewear can only be returned if in unused and original condition

100% Return Policy
If for any reason you are not fully satisfied with your order, we gladly offer a 100 days Refund Policy, starting the day you receive your order. Please note that the following rules must apply for the product(s) that you would like to Return:
1. The product(s) MUST be returned unused, with all the original packaging and with all the authenticity tags and manufacturer seals still attached.
2. If you have purchased contact lenses, the lenses boxes must be unopened and in original condition.
3. All returns are inspected on arrival and a full refund will NOT be issued if the product(s) are not in new and original condition.
4. Please ensure that product(s) are returned to us via signed for delivery and a certificate of posting is obtained. We do not accept liability for any product(s) that are damaged in transit during the return process so please ensure that the packaging and delivery method are secure.
5. The shipping charges of your original order are non-refundable.
6. SPECIAL Returns Note: Do not return your product(s) without first contacting our customer service team. We will provide you with a specific returns address. (Returns should not be sent to the shipping address listed on the parcel)
7. SPECIAL Contact Lenses Note: In the event that you receive defective contact lenses, please do not throw them away. Many manufacturers require the original defective lenses for a full return. If the lenses manufacturer agrees that the lenses are indeed defective, then we are able to issue a full refund.
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